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Privacy Policy

Effective August 1, 2018

Last Modified: December 10, 2019

 

At Kidictive Inc. (“Kidictive”), our websites (www.iamkidicted.com and www.kidictive.com) are designed  for adults, while our mobile app KIDICTED™ (the “App”) is designed for use by children under adult supervision (collectively the “Services”).

We take privacy seriously and this policy is designed to share what information we collect and how we use it.

 

Kidictive may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. If we make a material change to this policy, we will post notice here before making the change. Thus, you should review the Privacy Policy frequently. This Privacy Policy is also part of the Terms of Service that explain rights and responsibilities of all parties when using the Services. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the Services. If you have any questions, please contact us at home@kidictive.com.

 

What Kind of Information May Be Collected?


There are two types of data that may be collected through our Services. The first one is called personally identifiable information. This is personally identifiable information provided to us by adult users that identifies a user as an individual. The second type is non-personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed.

Children Under the Age of 13

 

Kidictive takes protection of your family’s personal information very seriously. Kidictive will never knowingly request personally identifiable information from anyone under the age of 13 (the “Child User”). To download, pay for, register and create a Kidictive account on the App, you must be 18 years of age or older (the “Parent/Guardian User”).  Any personal information collected from a Parent/Guardian User or a Child User as disclosed in this policy is done so with the consent of the Parent/Guardian User.

For a Child User to use the App, you must be logged in as the registered Parent/Guardian User. The App does not allow a Child User to make any personally identifiable information provided by a Parent/Guardian User publicly available.

 

The App requires a closed network message system between the Parent/Guardian User and Child User to complete core functions of the App. Parent/Guardian Users always have full access to the Child User messaging centre.  Child Users cannot be contacted through the closed network messaging system by any third parties or strangers and cannot message with anyone other than the Parent/Guardian User.

 

If you believe we may have obtained personally identifiable information from a Child User, outside of this policy, please contact us at home@kidictive.com and we will investigate and delete any such information.

 

There are no third-party ads directed to a Child User or third-party analytics applications used in the App.

 

If you have any questions, please contact us at home@kidictive.com.

Information Collected from Users

We may collect and use the following information:

  • Personally identifiable Information that you as a Parent/Guardian User provides by filling in forms through our Services. This information may include Parent/Guardian User name, nickname, birth date, email address, mailing or shipping address, telephone number, and payment information.

  • Information contained in a Child User profile as provided by a Parent/Guardian User including a first name or nickname of Child Users.

  • Automatically collected technical information such as persistent device identifiers used for the sole purpose of the core functions of the App including in-app functions related to the Parent/Guardian User to Child User closed messaging system and the use of push notifications to both Parent/Guardian Users and Child Users. Parent/Guardian Users can opt-out of the receipt of push notifications at any time by disabling push notifications on each device in use including any Child User devices.  Should you have any questions please contact us at home@kidictive.com.

  • Records and copies of your correspondence (including e-mail addresses), if you contact us.

  • Your responses to surveys that we might ask you to complete for research purposes, although you do not have to respond to them.

  • Details of transactions you carry out through our Services. You may be required to provide financial information before placing an order through our Services.

Uses Made of the Information

 

We use information that we collect about you or that you provide to us in the following ways:

  • To present our Services in a suitable and effective manner for you and for your hardware.

  • To provide you with information, products or services that you request from Kidictive.

  • To carry out our obligations and enforce our rights arising from any contracts entered between you and Kidictive.

  • To notify you about changes to our Services.

  • To allow you to participate in interactive features of our Services, when you choose to do so.

  • To improve our Services for our users.

Disclosure of Information

We may share identifiable personal information of Parent/Guardian Users where it is required to administer services to you.  Kidictive may use third parties from time to time to deliver such services to Parent/Guardian Users only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information, please contact us at home@kidictive.com.

In addition, we may disclose your personal information or non-personal data to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Kidictive’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose Kidictive or a user of our Services to legal liability. In addition, Kidictive may disclose information collected in the event of a change or proposed change in the ownership of Kidictive such as a sale, a merger, or bankruptcy.

 


Links

We may include links to third parties accessible only behind a parental gate from our Services and directed solely to Parent/Guardian Users. Kidictive isn’t responsible for these companies and including a link to them doesn’t mean that Kidictive endorses them. So be sure to check their privacy policies if you decide to visit them. Your use of Kidictive’s Services may also be subject to the terms and conditions and privacy policies of other services that Kidictive doesn’t control such as mobile application stores, mobile software platforms, or payment processors.

Security

Kidictive uses generally accepted security measures and safeguards to attempt to keep the information and data it collects secure and requires that the third parties we work with agree to do the same. The measures and safeguards include limiting access to the information and data to those persons who need it to complete their work for Kidictive, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, Kidictive cannot and does not guarantee and does not accept liability for unintentional disclosure.

Data Retention

User data is retained if it is necessary to provide the Services. Data is deleted from our records when it is no longer needed within a reasonable timeframe.

Accessing and Correcting Your Personal Information

You can review and update your personal information by logging into our Services and visiting your account profile page and making changes. You may also send us an email at home@kidictive.com to request access to, correct or delete any personal information that you have provided to us.

You can delete your personal information or withdraw your consent of the collection of personal information at any time however in doing so we may not be able to provide our Services to you.  If you require assistance doing so please contact us at home@kidictive.com.

Please review this privacy policy carefully, by using any of our Services, you do accept and agree to our privacy practices. If we update this privacy policy, your continued use of our Services (following the posting of the revised privacy policy) means that you accept and agree to the terms of the revised privacy policy.